Privacy Policy

Use of Information

i) When you purchase something from us, as part of the buying and selling process we may collect personal information you give us such as your name, address and email address.
ii) When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
iii) With your permission, we may send you emails about our services.
iv) All personal data held by us will be processed in accordance with data protection legislation.
v) In the event of an emergency, we may share information about you as well as your personal details with members of the emergency services or medical professionals.

Consent

i) Obtaining consent
When you provide us with personal information to purchase and book a Flight, we infer that you consent to our collecting it and using it to enable us to supply you with the Flight, as applicable, and to comply with all relevant health and safety and other regulatory obligations.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
ii) Withdrawal of consent
You may at any time withdraw your consent for us to contact you or to continue to collect, use or disclose your information for marketing purposes by contacting us at [email protected] or writing to us at: Aerial Collective Ltd, Building 425, Duxford airfield, Duxford, Cambridgeshire, CB22 4QR, United Kingdom.
However, even if you withdraw your consent in this way, we may disclose your personal information if we are required by law to do so.

Marketing Material

i) We may take pictures or video recordings in the hangar or during Flights to use in our marketing material. If you do not wish to appear in any such marketing material, please inform us before arriving at our facilities.
ii) After a Flight, we may ask you to complete a feedback form to tell us what you thought about the experience. We may use this feedback in our marketing material, but will not use your name unless we obtain your written permission.

Payments

If you choose to pay online for a Flight, you will be directed to our payment gateway company’s server. We use World Pay to process all transactions on our website. Your card details will be saved by World Pay if you opt into this service. We do not hold, save or process any card or payment details on our website or server. More details (including details of the World Pay privacy policy) can be found on the World Pay website at https://www.worldpay.com/uk.

Security

i) To protect your personal information, we take reasonable precautions and follow industry best practice to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
ii) If you provide us with your information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk.

Cookies

i) We use cookies on our site to enable us to give our website visitors the best experience possible.
ii) To find out which cookies are used please refer to your web browser. You will also have the opportunity on your web browser to delete any cookies we may store and also turn off cookies for our site, although this will affect the functionality of some areas of the site.

Changes To This Privacy Policy

i) We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
ii) If our company is acquired by or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

Questions And Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our staff at [email protected] or by writing to Aerial Collective Ltd, Building 425, Duxford airfield, Duxford, Cambridgeshire, CB22 4QR, United Kingdom.